Facilitating and participating in meetings where new/potential/existing services are discussed, and where details are captured necessary to create service related documentation including the service management roadmap, multi-year service strategy and service enhancement request creation.
As Android Developer, you will be responsible for developing new features and maintaining the various Android applications developed internally. You will work alongside talented teams of engineers and designers to ensuring best user experience possible.
Managing critical incidents , gathering key information from supporting sources on the call, effectively determining appropriate courses of action, engaging and escalating involvement of required resources (from CGI, from the customer and/or from supporting vendors), to efficiently find solutions.
Coordinate the delivery of services in cooperation with other level-two service groups (security, telecommunications, AS/400, Virtualization, DBA), level-three technical specialists and external suppliers.
Perform business analyses of functional requirements to identify information, procedure, and decision flows; evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems.
Working with an excellent team, you will put your thorough C++ and SQL knowledge to the test as you design, develop and integrate new modules and functionality to a suite of complex Wealth Management applications.